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Feature Request - BLF as an option (not a type) - Printable Version

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Feature Request - BLF as an option (not a type) - bazzacad - 07-04-2014 02:57 AM

I'd like to be able to set a DSS Key as a type of DTMF or Speed Dial or Transfer, etc. but also have an option to enable BLF. So in the web UI you'd have a column of check boxes to enable BLF for a given key and a column of which extension to monitor. So when the phone is ideal the button acts as a BLF & monitors the extension as usual, but when you press the button it will execute whatever 'type' it is & the 'value', maybe DTMF...


RE: Feature Request - BLF as an option (not a type) - engine411 - 07-04-2014 03:10 AM

yes! in my case, I want the BLF function but I want to be able to intercom that same extension that the BLF is monitoring.


RE: Feature Request - BLF as an option (not a type) - bazzacad - 07-04-2014 03:22 AM

Here's a mock-up of how I'm thinking it would work\look.


RE: Feature Request - BLF as an option (not a type) - Yealink Support - 07-07-2014 02:08 PM

Hi bazzacad,

Sorry, our phones don't support it.
Could you tell us some information?
1. Why do you need this feature?
2. Why don't you set multiple DSSkey to meet your need?

thanks


RE: Feature Request - BLF as an option (not a type) - bazzacad - 07-08-2014 12:36 AM

Hi thanks for the replay. Yes I know the phone doesn't support this feature, this is why I'm requesting it.

1. This is needed because the BLF feature isn't flexible enough. There are a large number of combinations of possibilities if this feature was supported. For example we want one DSSKey for attended transfers & one for transfer to voicemail & a BLF key for the extension number. So a workflow would be hit the transfers button (*2 DTMF) then the extension button (255 DTMF, but motoring 255 with BLF).
2. Because as you stated the phone doesn't support it. I can't mix a DTMF button with a BLF button.


RE: Feature Request - BLF as an option (not a type) - Yealink Support - 07-08-2014 02:45 PM

Ok, thanks for your reply.
I can understand what your meant. But so far, we don't have received corresponding requirement.
Thanks to your opinions. I will submit your request to our product department for evaulating.
Sorry for the inconvenience.

thanks


RE: Feature Request - BLF as an option (not a type) - bazzacad - 07-09-2014 12:42 AM

This request has come up before, see here:
http://forum.yealink.com/forum/showthread.php?tid=1396
And here:
http://forum.yealink.com/forum/showthread.php?tid=1395