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t46 disconnects phone call when it receives a page. - Printable Version

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+--- Thread: t46 disconnects phone call when it receives a page. (/showthread.php?tid=1924)



t46 disconnects phone call when it receives a page. - jasit - 06-20-2014 03:56 AM

Our user with a T46 running 28.72.0.2 is on a phone call and then a page comes over using multicast paging and his phone will disconnect the current call. here are the multicast paging settings we use, any idea what we need to change?


#Enbale or diable the phone to handle the incoming multicast paging calls when there is a multicast paging call on the phone; 0-Disabled, 1-Enabled (default);
#If enabled, the phone will answer the incoming multicast paging call with a higher priority and ignore that with a lower priority.
multicast.receive_priority.enable = 1

#Configure the priority of multicast paging calls. It ranges from 0 to 10.
multicast.receive_priority.priority =

#Configure the listening multicast IP address and port number for the phone. X ranges from 1 to 10.
#multicast.listen_address.X.ip_address =
multicast.listen_address.1.ip_address =224.0.0.32:10000

#Configure the lable displayed on the LCD screen when receiving the multicast paging. X ranges from 1 to 10.
#multicast.listen_address.X.label =
multicast.listen_address.1.label = Office Page


RE: t46 disconnects phone call when it receives a page. - Yealink Support - 06-20-2014 02:13 PM

Hi jasit ,

1. Do you leave multicast.receive_priority.priority = as default vlaue 10 ?
2. Please try "multicast.receive_priority.enable = o" and test again.


RE: t46 disconnects phone call when it receives a page. - blendedtech - 08-20-2014 01:53 AM

I ran across this same situation and these two settings fixed it.

multicast.receive_priority.enable = 0
multicast.receive_priority.priority = 0

Thanks to Yealink Support for the answer.

-Eric

(06-20-2014 02:13 PM)Yealink Support Wrote:  Hi jasit ,

1. Do you leave multicast.receive_priority.priority = as default vlaue 10 ?
2. Please try "multicast.receive_priority.enable = o" and test again.