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T41P BLF ligth not working - Printable Version

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+--- Thread: T41P BLF ligth not working (/showthread.php?tid=18994)



T41P BLF ligth not working - goHelpDesk.com - 07-21-2016 01:40 PM

I need help with the DSSKey setup. I enabled the BLF on all the extension devices, but I assign the BLF extension to a phone it does not appear lit when the monitored extension is on a call.

Firmware Ver 36.73.0.50
Hardware ver 36.0.0.0.0.0.0

Any ideas?


RE: T41P BLF ligth not working - Kevin_Yealink - 10-14-2016 07:20 PM

(07-21-2016 01:40 PM)goHelpDesk.com Wrote:  I need help with the DSSKey setup. I enabled the BLF on all the extension devices, but I assign the BLF extension to a phone it does not appear lit when the monitored extension is on a call.

Firmware Ver 36.73.0.50
Hardware ver 36.0.0.0.0.0.0

Any ideas?

Hi

This is Kevin from Yealink support team, nice to knwo you.

For the issue, please make sure that the configuration is correct for the BLF.For more information, you can refer to the FAQ:http://support.yealink.com/faq/faqInfo?id=264

If the issue still exist, please send the pacp,syslog,config,bin files to me, then i can do more troubleshooting.For how to get them, please refer to the FAQ:http://support.yealink.com/faq/faqInfo?id=311

BR
Kevin


RE: T41P BLF ligth not working - ModCraig - 10-15-2016 02:10 AM

(07-21-2016 01:40 PM)goHelpDesk.com Wrote:  I need help with the DSSKey setup. I enabled the BLF on all the extension devices, but I assign the BLF extension to a phone it does not appear lit when the monitored extension is on a call.

Firmware Ver 36.73.0.50
Hardware ver 36.0.0.0.0.0.0

Any ideas?

What PBX are you using?