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Can't upgrade handset firmwares - Printable Version

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+-- Forum: Dect Phone Series (/forumdisplay.php?fid=6)
+--- Forum: W52P (Wireless) (/forumdisplay.php?fid=23)
+--- Thread: Can't upgrade handset firmwares (/showthread.php?tid=1875)

Can't upgrade handset firmwares - simon templar - 06-07-2014 02:37 AM

Hi ,

When I go on the yealink W52P web interface, under PHONE / UPGRADE , I can see:

Firmware Version
Hardware Version

I downloaded ( Handset Firmware ) from / support / download , and tried to upload it in Handset Firmware (in W52P web interface), but without success.

Any trick for this to work ?

Thank you.

RE: Can't upgrade handset firmwares - Yealink Support - 06-09-2014 09:23 AM

Hi simon templar,

OTA upgrade capability is restricted to specific firmware versions and handset
 Handset with firmware or later
 Base station with firmware or later
 Handset with hardware or later
OTA is only available when meeting the above three conditions simultaneously.