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Yealink T28 and 3CX SBC (session border controller) - Printable Version

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Yealink T28 and 3CX SBC (session border controller) - troosters - 06-03-2014 09:56 PM

Hello,

I have a client which has a Yealink T28 Phone connected to a 3cx server via a Session Border Controller. All is working EXCEPT the BLF lights do not work.
I also have another 3cx server with a Yealink T41 Phone and there it is the same problem. I also know that the function from BLF to take over another extension is not working either.

?


RE: Yealink T28 and 3CX SBC (session border controller) - Yealink Support - 06-04-2014 05:03 PM

Hi troosters,

Is your 3CX SBC the free version which doesn't support BLF?


RE: Yealink T28 and 3CX SBC (session border controller) - troosters - 06-04-2014 05:17 PM

I installed a Raspberry Pi with the 3cxSBC from the 3cx manual.
http://www.3cx.com/manual/3CXCloudServerManual12.pdf

The 3CX server is not running on a free version


RE: Yealink T28 and 3CX SBC (session border controller) - Yealink Support - 06-04-2014 05:50 PM

Hi troosters,

Please make sure you have configured BLF in 3CX server.


RE: Yealink T28 and 3CX SBC (session border controller) - troosters - 06-04-2014 06:02 PM

Off course it is configured.
The buttons work, there is just no light (green/red), nor does it do the *20*EXT properly


RE: Yealink T28 and 3CX SBC (session border controller) - Yealink Support - 06-05-2014 09:55 AM

Hi troosters,

In order to do more troubleshootings, please supply syslog level 6, config.bin and pcap and send to support@yealink.com or support.usa@yealink.com.

How to Get the Correct Syslog, Config.bin and Trace


RE: Yealink T28 and 3CX SBC (session border controller) - lbroyles - 10-09-2014 01:34 AM

(06-05-2014 09:55 AM)Yealink Support Wrote:  Hi troosters,

In order to do more troubleshootings, please supply syslog level 6, config.bin and pcap and send to support@yealink.com or support.usa@yealink.com.

How to Get the Correct Syslog, Config.bin and Trace

Any word on this? I am having the exact same problem with this configuration.

Thanks,
Loren.


RE: Yealink T28 and 3CX SBC (session border controller) - Yealink Support - 10-10-2014 05:30 PM

Hi Loren,

Is your phone T28P? If yes, please update the firmware to the 3CX version and test BLF again. You can get the firmware from below link:

2.71.0.224

If your phone model is not T28, please tell what is firmware version and model of your phone?


RE: Yealink T28 and 3CX SBC (session border controller) - troosters - 10-17-2014 09:54 PM

firmware 2.71.0.225 is also supported by 3CX