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35.72.0.10 bug - Printable Version

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+--- Thread: 35.72.0.10 bug (/showthread.php?tid=1803)



35.72.0.10 bug - AliN - 05-22-2014 09:15 AM

After I updated the firmware of T48s, the call transfer key is not functioning properly anymore. Anyone has had this problem before?


RE: 35.72.0.10 bug - Yealink Support - 05-27-2014 11:21 AM

Hi AliN,

Sorry for the late reply. Can you tell me more details about this issue? What do you mean about call transfer is not functioning properly?


RE: 35.72.0.10 bug - AliN - 05-28-2014 07:40 AM

Hi there,
Once I upgraded T48s to 0.10, when I chose a phone contact number from speed dial keys, it does not go through. Before it dial completely it jumps out of the dialing like nothing has happened and I had to re do it again. When I did it for the second time it went through. It used to happen randomly not all the time but very frequently.
The transfer mode has the similar issue. When I tried transfer a call to a phone number or an extension, it was like nothing has happened


RE: 35.72.0.10 bug - Yealink Support - 05-28-2014 08:35 PM

Do you use the transfer function by touching in the screen?
Do you mean you don't have problem in previous firmware? I test in My T48G with 3CX account and can't reproduce your issue.
What is your PBX?
In order to do more troubleshootings, please supply syslog level 6, config.bin and pcap of two firmware which works well and bad.
Then send them to support@yealink.com or aupport.usa@yealink.com.
How to Get the Correct Syslog, Config.bin and Trace


RE: 35.72.0.10 bug - AliN - 05-29-2014 12:55 AM

the customer PBX is Elastix