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# key does a transfer - Printable Version

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+--- Forum: W52P (Wireless) (/forumdisplay.php?fid=23)
+--- Thread: # key does a transfer (/showthread.php?tid=1698)



# key does a transfer - sbeu - 05-07-2014 03:00 AM

Hello,
When in a call, when I press # button, the phone does a transfer.
I would like to juste have the corresponding sound instead of initiating a transfer.
How to do that?

Thank you for your very good products!


RE: # key does a transfer - Yealink Support - 05-07-2014 09:10 AM

Hi sbeu,

Can you tell me the firmware of your W52P? I use base firmware 25.50.0.20 and can show # in a call but not transfer.


RE: # key does a transfer - sbeu - 07-11-2014 11:14 PM

Hello,
Sorry for the late answer, I just saw your answer today.

I have been able to find a solution.

Actually I think that by default, ASTERISK does a transfer when # is pressed. So I changed the transfer key in ASTERISK and now the # key is normally sent.

So it seems that it is not a phone function

Problem solved for me Smile



(05-07-2014 09:10 AM)Yealink Support Wrote:  Hi sbeu,

Can you tell me the firmware of your W52P? I use base firmware 25.50.0.20 and can show # in a call but not transfer.