Yealink Forums problems - Printable Version

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+---- Thread: problems (/showthread.php?tid=1688)

Pages: 1 2 problems - Raffles - 05-04-2014 05:54 PM

Just a couple that I've found.

Redial always dials using the first account, rather than the account the number was dialled on.
If I 'exit' the voicemail notification screen, it reappears on next registration. This means that I have to press 'exit' again <repeat to fade>.

That's it for now. I'll try to test more features when I get time.

RE: problems - Yealink Support - 05-13-2014 02:06 PM

Do you redial by pressing RD key?
Do you reboot and test again?

RE: problems - Raffles - 05-13-2014 03:37 PM

Redial = both 'RD x 2' and 'history/send' (always worked before)
Rebooted many times, as this is on my test rig.

Also, I am still getting the back-light come on upon registration/re-registration (not as often as it used to though).

RE: problems - Yealink Support - 05-13-2014 04:17 PM

Do you have some special settings?
If the issue exists, please supply syslog level 6, config.bin and pcap to your distributor or
How to Get the Correct Syslog, Config.bin and Trace

RE: problems - Raffles - 05-13-2014 04:26 PM

No special settings. I'll do them this afternoon for you (off to a customers site now).

EDIT: Just done it (to

RE: problems - Raffles - 05-19-2014 01:57 AM

...and another...

My handset says I have 3 missed calls - but when I press 'view' there are none listed (says 'none').

RE: problems - Raffles - 05-21-2014 03:52 PM

Any news - or will I have to 'downgrade'?

RE: problems - Raffles - 05-21-2014 11:57 PM

Having checked "Redial always dials using the first account, rather than the account the number was dialled on." further:

Redial will dial using the correct account if the account is number 5. All the rest try to redial on account 1. Not sure what's so special about 5, but it seems to work on that one *shrug*

RE: problems - Yealink Support - 05-22-2014 09:54 AM

Hi Raffles,

Sorry for the late reply.
Do you assign account 5 for outgoing number in your handsets?

RE: problems - Raffles - 05-22-2014 01:51 PM

I have all 6 accounts set up as I run servers all over the world (the joys of being a dCAP). I've no idea why account 5 works properly (if I dial out on 5 and then RD, it goes over 5) but the rest don't (dial out on any other account, RD call goes over 1).