Auto Answer internal calls only - Printable Version +- Yealink Forums (http://forum.yealink.com/forum) +-- Forum: IP Phone Series (/forumdisplay.php?fid=4) +--- Forum: T4x Series (/forumdisplay.php?fid=31) +--- Thread: Auto Answer internal calls only (/showthread.php?tid=1610) |
Auto Answer internal calls only - tsukraw - 04-18-2014 10:42 AM Hey Guys, So i got a customer who has a Panasonic system we are replacing with 3CX and YeaLink T46G phones. There old system is setup so that if you press a BLF of a user it auto answers on speaker phone and when someone calls in it still rings like a normal phone. The question is is there anywhere on a YeaLink that you could change where if a call comes from alert-info=internal to auto answer and if it is alert-info=external to ring link normal? Just a idea. Any other creative ideas are welcome.. RE: Auto Answer internal calls only - Yealink Support - 04-20-2014 08:59 PM I think you can send "alert-info: auto answer or call-info:answer-after=0 " to yealink phone when you want to auto answer. • Alert-Info: Auto Answer • Call-Info: answer-after=0 RE: Auto Answer internal calls only - CWR - 04-21-2014 01:10 PM What you are describing is intercom feature. So usually it is (intercom)(ext) or (*code)(extension). See page 63 of the administrators manual of 3cx. On the phone intercom must be setup for auto answer and I recommend intercom mute to be enabled for security reasons. Then incoming calls from outside are just phone calls as they always are... RE: Auto Answer internal calls only - tsukraw - 04-21-2014 01:18 PM Yea i was thinking of just using a Prefix + BLF to accomplish this. The end user was asking if there is anyway i could get it to work without a intercom prefix button. But im thinking the answer is no and we will just use the intercom button. RE: Auto Answer internal calls only - CWR - 04-21-2014 01:21 PM I guess it could be possible if 3cx put the right info in the header and gave us a Config option... We actually couldn't wait to get rid of the intercom feature. RE: Auto Answer internal calls only - tsukraw - 04-29-2014 07:42 AM Haha trust me it is not for my own office. The customer is always right and knows what they want |