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W52H headset ringing - Printable Version

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W52H headset ringing - dualtone - 05-31-2016 11:15 PM

Hi guys,

Is it possible to have the ringing from a W52H handset come through the 2.5mm jack? we've plugged in a Sennheiser CC530 with a CCEL 191 connector and it works fine but the ringing doesn't come through the headset.

Is this possible in any way?

Thanks,
Tony


RE: W52H headset ringing - Yealink_Michael - 06-01-2016 06:53 AM

hi

sorry that there is no this kind of setting for the present , i will collect and report to our product team for evaluation !

thanks for your suggestion !

Michael
Yealink Wiki : http://support.yealink.com/


RE: W52H headset ringing - dualtone - 06-01-2016 08:19 PM

(06-01-2016 06:53 AM)Yealink_Michael Wrote:  hi

sorry that there is no this kind of setting for the present , i will collect and report to our product team for evaluation !

thanks for your suggestion !

Michael
Yealink Wiki : http://support.yealink.com/

So just to confirm, there are no headsets available for the W52H that would produce ringing? Or is it down to the manufacturer of the headset? I am guessing that as it's only an audio-jack, this is controlled by the handset, not the headset?


RE: W52H headset ringing - Yealink_Michael - 07-05-2016 04:40 PM

sorry , for the present , no this kind of configuration !

but this is really a good advised for us , i have submit to our product team and they will consider and evaluate it !

TKS & BR

Michael