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+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: T46G Interrupted sound (/showthread.php?tid=15700)
T46G Interrupted sound - Cooper666 - 05-26-2016 06:48 PM
Yealink T46G, 28.80.0.95, Russian operator Mango Office.
I've got a problem with the Handset Send Volume.
My every word interrupts the speech of collocutor. When pauses - once again begin to hear it.
If I set the parameter Handset Send Volume = -20 or -15, this effect it disappears. but I'm hard of hearing.
How to solve this problem?
RE: T46G Interrupted sound - Yealink_Michael - 05-26-2016 07:43 PM
hi
would you please try below firmware to see if it helps :
http://ftp.yealink.com/?ShareToken=3EFEEEF847370F506F98974702B71CA228DB7B84
Michael
Yealink Wiki : http://support.yealink.com/
RE: T46G Interrupted sound - Cooper666 - 05-27-2016 12:26 AM
No changes.
Caller's voice interrupted when I start to talk.
I used the firmware 28.80.0.202 and 28.80.14.1 - distributed the Russian seller.
RE: T46G Interrupted sound - Yealink_Michael - 07-05-2016 03:35 PM
thanks for your information！
it seems more like a but , and we need more information for future analysis , please provide us the trace file for future analysis,trace file including pcap file, config bin and syslog file , we need pcap file to check the communication of phone and server side , we need syslog file to know what happened to phone side , and we need config file to check if any configuration is missed, so we need three of them provide at one time.
for how to get them , please refer to the FAQ below:
http://forum.yealink.com/forum/showthread.php?tid=1319
please send the trace file to support@yealink.com so that your issue can be solved faster !
let me know if any question
TKS & BR
Michael
Yealink Wiki : http://support.yealink.com/