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V81 Release - Printable Version

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V81 Release - dyrandrew - 05-20-2016 04:17 AM

Any at Yealink -- when is V81 going to be released?

I have an influx of Voyager CS' and they keep deassociating. We have clients that have acquired these and I keep being asked to send a PCAP when a PCAP has NOTHING todo with the internal programming of the OS and drivers.

Directly from Yealink support:

Quote:V81 will release about July in 2016,and the release version is common version(x.x.0.x),so will not have metaswitch version.

so if you want to test with common version,please wait for the version release,if you want to use metaswitch version(v81),

please send me the three files,then I will submit to our R&D,thank you.

Please Yealink help me get this resolved we have customers waiting and customers wanting the product WE WANT TO USE that you say WORKS! SUPPORT IT!!!

Explain to me why a PCAP is needed which its a packet capture? You ask for configs ... y'know these configs are irrelevant too because it probably guarantees that we have one installed.

The support at Yealink needs to mature a bit. We have over 300 phones out there and counting ranging from T42, 48's to 46's!

Let me know if you have any questions.


RE: V81 Release - Yealink_Michael - 05-25-2016 09:40 PM

hi

sorry for the inconvenience !

may i know that what is the exact issue you are facing now ? is there any ticket ID ?

for the debug, the reason we need the trace is below :

we need pcap file to check the communication of phone and server side
we need syslog file to know what happened to phone side
we need config file to check if any configuration is missed

for the V81 firmware , the time plan is July 2016, this information is correct !

TKS & BR

Michael