Caller ID lost after Group Pickup 3CX - Printable Version +- Yealink Forums (http://forum.yealink.com/forum) +-- Forum: IP Phone Series (/forumdisplay.php?fid=4) +--- Forum: General topics (/forumdisplay.php?fid=15) +--- Thread: Caller ID lost after Group Pickup 3CX (/showthread.php?tid=1510) Pages: 1 2 |
RE: Caller ID lost after Group Pickup 3CX - Yealink Support - 08-21-2014 11:43 AM I have tested your scenario with 3CX in my side. But I think 3CX server doesn't provider Group pickup code. I provided below scenario if it can meet your requirement. 1. C set BLF to monitor B. A and B in the same group that group number is 8000. 2. D call this group 8000, A and B all ring. But A and B can't answer this call. 3. then press BLF in the C can pick up the group call. RE: Caller ID lost after Group Pickup 3CX - francisflower - 02-03-2015 11:27 PM Do we know if this has been fixed yet? We are running 3CX version 12 SP6.1 with Yealink T46G handsets. Firmware they are running is 28.73.0.45. Thanks RE: Caller ID lost after Group Pickup 3CX - Vance - 08-06-2015 09:48 PM Any news on a fix for this? RE: Caller ID lost after Group Pickup 3CX - ck_lask - 09-10-2015 06:54 PM Just wanted to let you know that this issue is NOT fixed in 28.80.0.70 (T46) and 35.80.0.70 (T48) Strange though in my T21 with 34.72.193.20 is working fine!!!! RE: Caller ID lost after Group Pickup 3CX - ck_lask - 09-14-2015 05:22 PM (09-10-2015 06:54 PM)ck_lask Wrote: Just wanted to let you know that this issue is NOT fixed in 28.80.0.70 (T46) and 35.80.0.70 (T48) I stand corrected !!!! After performing "Reset to factory defaults" and Reprovision, Caller ID appeared on the screen after group pickup brgds from Greece RE: Caller ID lost after Group Pickup 3CX - Sauriel - 10-25-2016 08:56 PM T48 G - NOT FIXED - version 35.80.9.2 RE: Caller ID lost after Group Pickup 3CX - Yealink_Michael - 10-29-2016 02:34 AM hi All sorry for the inconvenience for this issue, please try modify below parameter through auto provision to solve it : features.pickup_caller_num_record.enable= 1 for how to finish auto provision , please see below guide : http://download.support.yealink.com/download?path=upload%2Fattachment%2F2015-7-13%2F3%2Fd9edb38a-80c2-4649-ae20-8001126b8219%2FYealink_SIP-T2%20Series_T19%28P%29%20E2_T4%20Series_IP_Phones_Auto_Provisioning_Guide_V80_60.pdf TKS & BR Michael RE: Caller ID lost after Group Pickup 3CX - johandezwaan - 08-21-2017 12:04 PM (10-29-2016 02:34 AM)Yealink_Michael Wrote: hi All Hi Michael, We are trying to get this feature to work but we are unable to show the id of the caller in the screen. We have an mixed variety of phones, mainly T26p, T27P and now the new T27G's This feature works on our old T26 phones but not on the new T27P's and T27G's. the software versions on the phones are: T27P: 45.81.188.4 T28G: 69.81.188.2 we've already added the features.pickup_caller_num_record.enable= 1 to the provisioning, and updated the firmwares, but none of this helps. is there something else we have to change? regards, Johan. RE: Caller ID lost after Group Pickup 3CX - Jayde1235 - 06-22-2019 02:35 AM I saw this posted on the Yealink forum and wanted to check here to see if anyone knows if this has been resolved? We're considering deploying a 3CX phone system, but trying to keep complaints down to a minimum. Any help would be greatly appreciated. Thank you! Click Her: https://router-login.info/ RE: Caller ID lost after Group Pickup 3CX - Vance - 06-22-2019 07:20 AM Yealink fixed this in a firmware update although it was a 3CX issue that caused it. So, 3CX - 0 Yealink - 1 |