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+--- Forum: W52P (Wireless) (/forumdisplay.php?fid=23)
+--- Thread: W52P - Call forward Feature code issue (/showthread.php?tid=14880)
W52P - Call forward Feature code issue - fvanryck - 05-11-2016 05:55 PM
Hello,
I have configured a Yealink W52P with a Unify Openscape Voice IPBX using TLS.
Version
Firmware Version 25.73.0.40
Hardware Version 25.1.0.0.0.0.0
Registration is ok., call in/ call out are OK.
Regarding feature configuration, I try to provision Feature codes to activate/deactivate call forward.
On the PBX, we use the the *40 followed by the extension to activate a call forward unconditional to a specific extension. We use the #40 to disable the call forward unconditional.
I have configured this on the phone in the Menu Phone> Line 1> Feature> Forward section
Activation of the call forward works fine
Desactivation doesn’t work because the phone sends the #40 followed by the extension on the PBX, and the PBX doesn't accept this, it needs only the trigger #40 to deactivate the call forward.
So I try to configure a rule in the dialplan on the W52P
But this dialplan seems to be bypassed when the W52P sends feature code to the PBX.
When I dial #40805 on the keypad, on the phone keypad , the translation to #40 is done and the the Callforward is disabled.
So following my understanding, the W52P should not send the extension after the desactivation feature code ( #40)or we should be able to change the dialed digits through the dialplan.
thanks for your help/advice
Regards
Frederic