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+-- Forum: Dect Phone Series (/forumdisplay.php?fid=6)
+--- Forum: W52P (Wireless) (/forumdisplay.php?fid=23)
+--- Thread: Call History: Connect Error (/showthread.php?tid=14319)
Call History: Connect Error - bsproffi - 04-27-2016 10:19 PM
Howdy!
I am in need of assistance regarding a W52p phone.
Base Firmware: 25.73.193.40
Handset Firmware: 26.73.193.3
The phone in question displays "Connect Error" when you try to view the various options in the History sub-menu. Steps I am taking to view call history are as follows:
1. Press the button directly UNDER the word History, which is displayed on the handset screen when the phone is idle.
2. Press ANY of the options in the History sub--menu. This includes the following options: "All Calls", "Outgoing Calls", "Missed Calls", "Accepted Calls".
Any help with this issue would be greatly appreciated.
Thanks!
RE: Call History: Connect Error - JDYealink - 05-05-2016 05:19 PM
(04-27-2016 10:19 PM)bsproffi Wrote: Howdy!
I am in need of assistance regarding a W52p phone.
Base Firmware: 25.73.193.40
Handset Firmware: 26.73.193.3
The phone in question displays "Connect Error" when you try to view the various options in the History sub-menu. Steps I am taking to view call history are as follows:
1. Press the button directly UNDER the word History, which is displayed on the handset screen when the phone is idle.
2. Press ANY of the options in the History sub--menu. This includes the following options: "All Calls", "Outgoing Calls", "Missed Calls", "Accepted Calls".
Any help with this issue would be greatly appreciated.
Thanks!
I am having the exact same issue
RE: Call History: Connect Error - Michael - 07-21-2016 02:35 PM
Here with 3 phones the same problem.
Did you find a solution?
RE: Call History: Connect Error - complex1 - 07-21-2016 10:26 PM
Hi,
Did you enabled “Save Call Log” in Phone > Features?
Or by provisioning
# Enable or disable the phone to save the call history; 0-Disabled, 1-Enabled (default);
features.save_call_history = 1
RE: Call History: Connect Error - vipconsult - 08-18-2016 12:23 AM
Save Call Log is enabled tried with disabled but the same error.
Firmware Version 25.73.0.40
Handset : 26.73.0.30
RE: Call History: Connect Error - complex1 - 08-24-2016 02:02 AM
Hi,
Please disable Network Call Log
Contacts > Network Directory > Directory
RE: Call History: Connect Error - vipconsult - 08-24-2016 02:10 AM
Thanks that did it.
I can't even remember enabling this. maybe the firmware update added this option and it was enabled by default.