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T49G - Incoming Video Distortion - Printable Version

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T49G - Incoming Video Distortion - sanjayw - 04-20-2016 08:41 PM

We have a T49G video phone. The incoming video is being scaled or stretched to fit the rectangular area on the screen. Is it possible to not change the aspect ratio of the incoming video? Is it possible to make this as a configurable parameter?

We're using the video phone in our medical practice, and a distorted image can mess-up our evaluation.

This is necessary because many patient's use smart phone apps to connect to our video phone.

Please let me know if you need additional info.

We'll appreciate your prompt attention.


RE: T49G - Incoming Video Distortion - Karl_Yealink - 04-27-2016 07:04 PM

Sorry that T49G can't support this right now.


RE: T49G - Incoming Video Distortion - AdamMeroy - 05-06-2016 01:41 PM

Well, I think this could work, didn't notice before but if can change aspect ratio of video somehow to make them more more convenient in the future.