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T46G paired with bluetooth compilot air 11 - Printable Version

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T46G paired with bluetooth compilot air 11 - PCB - 03-29-2016 04:48 AM

Hello.

I have hearing bluetooth hearing aids and have paired them through Phonak's Compilot Air 11 to my Yealink T46G. They work fine until I have a call come in while I am on the phone. The call I am on will them be cut off from my hearing aids and I will have to pick up the receiver to keep talking on the call. I have tried using the reject feature both on the Yealink phone and on my compilot and neither is helping the situation.

Can anyone help? Thank you!


RE: T46G paired with bluetooth compilot air 11 - Karl_Yealink - 03-29-2016 05:15 AM

Maybe the problem is compatible issue.
Phonak's Compilot Air 11 headset don't in the compatible list.
Suggest that you can change other headset then test again.

Here is the list: http://support.yealink.com/attachmentDownload/download?path=upload%2Fattachment%2F2016-1-28%2F5%2F36063311-74bf-4f4a-9575-2ddb0f39ebd3%2FTested+headset+list+compatible+with+yealink+ip+phone.pdf