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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: "Reject" call on phone brings to Status Page (/showthread.php?tid=13522)
"Reject" call on phone brings to Status Page - bsanders - 03-24-2016 09:12 PM
T46G/T48G FW x.80.0.95 (3CX v12)
When there is a inbound call and I select "reject" on the Yealink the screen proceeds to the "Status" screen (same screen when you hit "ok" button - the screen with IPv4, Mac, Firmware, more..)
This doesn't happen on all T4X with the 80.0.95 firmware.
I tried factory reset and reprovisioning but at a loss. Hoping someone could lend a hand.
thanks in advance
RE: "Reject" call on phone brings to Status Page - Klaus_Yealink - 03-25-2016 02:00 AM
would you please tell me how many phones and the mode have this issue,and it's better to give me a video about this issue.
To fix this issue,we need your help to provide the level 6 system log, config.bin file and PCAP traces to me(klaus@yealink.com).
About how to get these files, please refer to this FAQ:
http://support.yealink.com/faq/faqInfo?id=311
Then I will submit the three files to our R&D for analyze!