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T23G no audio outbound calls - Printable Version

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T23G no audio outbound calls - ropiecin - 03-16-2016 08:58 PM

Model: T23G
Firmware Version 44.80.0.95
Hardware Version 44.0.0.16.0.0.0
Server: Asterisk

We have to buy some new phones for our company so we have bought a Yealink T23G model to test this brand, unfortunatelly we immediately have an issue: inbound calls work fine but there is no audio on outbound calls to outside lines!

Any feedback would be greatly appreciated


RE: T23G no audio outbound calls - abe_b - 03-16-2016 11:02 PM

(03-16-2016 08:58 PM)ropiecin Wrote:  Model: T23G
Firmware Version 44.80.0.95
Hardware Version 44.0.0.16.0.0.0
Server: Asterisk

We have to buy some new phones for our company so we have bought a Yealink T23G model to test this brand, unfortunatelly we immediately have an issue: inbound calls work fine but there is no audio on outbound calls to outside lines!

Any feedback would be greatly appreciated

Hi,

Which Router do you use? it might be a firewall causing one way audio


RE: T23G no audio outbound calls - ropiecin - 03-17-2016 07:14 PM

no firewall active!
notice that other phones of other brands are working without problem, only Yealink T23G have this issue!


RE: T23G no audio outbound calls - ropiecin - 03-19-2016 05:49 PM

it should be an issue with G729 codec, cause if we disable it then audio of outboung calls is working fine.
Hope you fix this bug soon.

BR,
Piero Bud