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+---- Thread: T29 Call Pickup Caller ID (/showthread.php?tid=13374)
T29 Call Pickup Caller ID - Mark Selck - 03-16-2016 02:07 AM
Hi
Is there a way to get the original caller ID to display on a phone that uses a call pick up code to pick up an incoming call that is ringing another extension?
When picking up a call that is ringing another extension, we only see the extension number of the phone we are picking up the call from.
I have already changed the "Caller ID Source" setting under Accounts>Advanced to be PAI-RPID-FROM. Doing this corrected the same issue on call transfers but not for call pickup.
We have firmware 46.80.0.25 on T29G phones.
Please let me know if there is a way to correct this.
Thanks in advance for any assistance received.
RE: T29 Call Pickup Caller ID - Yealink_Michael - 03-16-2016 06:37 AM
hi
thanks for your information
please try the newest firmware to see if that helps or not :
http://support.yealink.com/attachmentDownload/download?path=upload%2Fattachment%2F2016-2-3%2F6%2F01fcc569-65ba-4d96-9c14-8e9eeb54599e%2FT29-46.80.0.95.zip