Outbound call while original inbound caller on hold - Printable Version +- Yealink Forums (http://forum.yealink.com/forum) +-- Forum: IP Phone Series (/forumdisplay.php?fid=4) +--- Forum: Phone specific topic (/forumdisplay.php?fid=12) +---- Forum: T2xP Series (/forumdisplay.php?fid=21) +---- Thread: Outbound call while original inbound caller on hold (/showthread.php?tid=1279) |
Outbound call while original inbound caller on hold - philpandco - 02-21-2014 02:39 AM Hi folks I'm using a SIP-T20P and I'm having a slight problem trying to do the following. When somebody calls me, and I need to put them on hold, and make an outbound call while the original caller is still on hold, it's forcing me to use Line 2 to do this, which isn't active. Is there a way of making a second call whilst a first call is on hold, using the same account? I was able to do this using another brand of phone on the same SIP account, so I know it's supported by the server. If anybody could help that would be great. Thanks, Ben @ Philp & Co RE: Outbound call while original inbound caller on hold - CWR - 02-22-2014 03:14 AM Can you not program the Line 2 button to actually use Account 1? I have 3 buttons on my T38's all programmed to use Account 1 so user can make multiple calls and use the features of the PBX. RE: Outbound call while original inbound caller on hold - philpandco - 02-22-2014 06:42 PM Craig, You hit the nail on the head with that one. I just had to programme the Line 2 Key to use Account 1. Appreciate the help! Ben |