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VP530 with Robin Doorphone - Printable Version

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+--- Thread: VP530 with Robin Doorphone (/showthread.php?tid=12378)



VP530 with Robin Doorphone - Jerome Clamot - 02-03-2016 02:39 PM

We have installed a VP530 connected to a innovaphone IP3010.
We cannot open the door via the robin doorphone. VP530 does not send DTMF.
We have tried with the 3 different DTMF but that does not work.
It works with the other innovaphone phones.
Can you help us

Regards

Jérôme Clamot


RE: VP530 with Robin Doorphone - Karl_Yealink - 03-15-2016 07:31 PM

Would you please tell me the firmware of the phone?
Can you try to reset the phone then test again?