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+--- Forum: Phone specific topic (/forumdisplay.php?fid=12)
+---- Forum: T2xP Series (/forumdisplay.php?fid=21)
+---- Thread: BLF Works but not as expected (/showthread.php?tid=1224)
BLF Works but not as expected - David Norris - 02-08-2014 09:40 PM
Hi Guys,
The Yealink phones work brilliantly except for one issue I would like to resolve.
I have set up BLF on the phones and when I am on the phone my identifying light is RED, when I receive a second call in the background which then goes through to someone else to be answered it then knocks out my light (back to GREEN), is this a setting I can change? my SIP line supplier do not seem to be able to help as they do not support Yealink phones, but BLF feature is fully supported apparently.
Thanks in advance.
Dave
RE: BLF Works but not as expected - Yealink Support - 02-10-2014 05:54 PM
Hi Dave,
What do you want to change?
Do you want to change the color of light?
RE: BLF Works but not as expected - David Norris - 02-10-2014 09:51 PM
(02-10-2014 05:54 PM)Yealink Support Wrote: Hi Dave,
What do you want to change?
Do you want to change the color of light?
No, I am sorry I am not explaining it very well.
When I get a call on the main line it rings my extension first, so I answer the call and the BLF turns red, if someone else then rings whilst I am still on the call the light will then turn green (as if I am no longer on the phone)
I want it to stay Red as I am still on the phone.
Thanks again for your assistance.
RE: BLF Works but not as expected - Yealink Support - 02-12-2014 08:54 PM
Hi David,
What is the version of your phone?
Do you use a custom version? If yes, please contact with your distributor for help.