+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: General topics (/forumdisplay.php?fid=15)
+--- Thread: Call from the call history (/showthread.php?tid=12219)
Call from the call history - bogrd - 01-25-2016 12:24 AM
I found a problem with the T23P (firmware version44.80.14.2), when i try to call a number from an missed call in call history.
When I make calls from the history of missed calls, the number is displayed <number>@<someip>@<some address> and get a busy signal.
I tried to reset the phone to factory settings and through the correct configuration autoprovision:
"features.redial_via_local_sip_server.enable = 1", this doesn't solve it for T23P.
How to solve this problem?
RE: Call from the call history - Karl_Yealink - 01-26-2016 09:59 AM
Please contact with support@ipmatika.ru for help.
If you don't satified with the IPM service, please email to elaine@yealink.com for help.
My colleague Elaine will help you direcyly.
And please tell Elaine why you don't satified with the IPM sevice.
RE: Call from the call history - bogrd - 01-26-2016 11:39 PM
I am contacting with support@ipmatika.ru. Request sent to the headquarters.
RE: Call from the call history - GeraldValencia - 02-05-2016 02:03 PM
I have same problem. I didn't get the solution for this.
RE: Call from the call history - Richard789 - 02-08-2016 05:09 PM
I also had the same problem.
RE: Call from the call history - bogrd - 02-23-2016 04:29 AM
Support again recommended string "features.redial_via_local_sip_server.enable = 1" in the configuration file, it does not solve the key problems for the T23P?
RE: Call from the call history - jvivona - 05-14-2016 01:17 AM
OK - so I discovered a couple of things. 1 you must be on firmware v80 or higher.
Then I added these 2 things to the XML
custom.features.redial_via_local_sip_server.enable = 1
features.redial_via_local_sip_server.enable = 1
for us - that solved the problem. The settings only apply in v80 or above.
RE: Call from the call history - bogrd - 05-27-2016 12:33 AM
Support has sent a new firmware, which solved the problem
RE: Call from the call history - jmoore - 08-04-2016 06:39 PM
Hi,
If you're looking for a program that analyzes calls for reports and documentations. I highly recommend checking out Tenfold as they offer advanced analytics such as total calls for inbound/Outbound calls, missed calls and voice mails, time spent on each call, export call history from previous conversations. You can check out their order features on the link below.
https://www.tenfold.com/integrations/yealink/