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SoftKey Transfer not Monitor - Printable Version

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SoftKey Transfer not Monitor - dirceu - 01-18-2016 07:14 PM

T28P - Asterisk-13.4 No Records

I request help for the situation described below:
A - SIP T28P - Local
B - OutPut IAX
C - SIP T20P - Local

"A" calls "B" after the call, button SOFTKEY "TRANS" calls "C" and after meeting the key SOFTKEY "TRANS", "C" conversation with "B".

Problem: Asterisk Monitor records up to "A" talk to "C" but does not record the conversation between "B" and "C"

Changing the SOFTKEY "TRANS" by DTMF "#" we succeed but we lost the phone features/skills T28P

Dirceu Jr / Brazil

RE: SoftKey Transfer not Monitor - Karl_Yealink - 01-18-2016 11:16 PM

As your description, the phone work normally.
Can you contact with the Asterisk for help?
I think it can be fixed in server side.

RE: SoftKey Transfer not Monitor - dirceu - 01-19-2016 02:06 AM

Ok, I will try to solve the Asterisk side.
Can you please tell me what is the command that sends the phone when press the SOFTKEY "TRANS" ?

RE: SoftKey Transfer not Monitor - Karl_Yealink - 01-19-2016 04:24 AM

When you press the trans, the phone will send refer message included all infomation.