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busy light - Printable Version

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busy light - bksales - 01-16-2016 01:22 AM

i have a customer that insists on having a busy light when they are on the phone. there are a number of these on the market (they light up when you are on the phone) but the Plantronics one does not work with the ehs adaptor is in use or so Plantronics says. they are using t41's and t46's with Plantronics cs 540 headsets and the ehs 36.

i can't find any product that works with this combination of equipment. does anyone out there know of something that does work?

RE: busy light - Klaus_Yealink - 01-16-2016 06:20 AM


Thanks for your information.

would you please tell me when the phone on a call,where does the customer want the busy light show?line key?power LED?headset key?

or in the Plantronics headset?



RE: busy light - tsukraw - 01-16-2016 11:26 AM

We use the plantronics light with the yealink ehs on T46 and T48 works just fine.

Our headsets plug into the 3.5mm Jack on the ehs adapter so we got a normal headphone 3.5mm splitter. Worked like a charm.