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Attended tranfer communigate problem - Printable Version

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+---- Thread: Attended tranfer communigate problem (/showthread.php?tid=12085)



Attended tranfer communigate problem - ipv6fill - 01-14-2016 04:53 PM

hi,

with t29 fw 46.80.0.70 i have problem to make Attended tranfer, blind transfer work well.

i would like to make a rollback to 70 of phone but on yealink i can't find old fw !

anyone can help me to find old fw, or some tips for this problem ?


RE: Attended tranfer communigate problem - Karl_Yealink - 01-14-2016 05:21 PM

Do you press the OK button to attended transfer?
If you press the transfer button, the transfer is blind transfer.
If you press the OK button, the transfer is attended transfer.

If you have the correct steps and the attended transfer still can't work.
Please tell me what screen show when the attended fail?

And please help us to get the PCAP and syslog and config.bin files. We can check something from them.
You can get more info from the link: http://forum.yealink.com/forum/showthread.php?tid=1319 

Last, for the old firmware, the T29 only have V80 version, would you please tell me what firmware do you want?
And how many phones do you have and how many phones have this issue?


RE: Attended tranfer communigate problem - ipv6fill - 01-14-2016 05:47 PM

the blind transfer work well with dsskey( dsskey is in blind mode )

with ok button or transfer button the call come back, i can talk with the destination but when i press ok or transfer button i end the call and after come back !


RE: Attended tranfer communigate problem - Karl_Yealink - 01-14-2016 06:00 PM

Please help us to get the PCAP and syslog and config.bin files. We can check something from them.
You can get more info from the link: http://forum.yealink.com/forum/showthread.php?tid=1319


RE: Attended tranfer communigate problem - ipv6fill - 01-18-2016 09:23 PM

hi for tranfer problem not authenticated with the username in the refer. the phone sent the wrong username "IP Phone" but in the invite is correct ! i sent you pcap


RE: Attended tranfer communigate problem - ipv6fill - 01-19-2016 10:35 PM

hi

how i can download fw Yealink SIP-T29G and Yealink SIP-T23G we use on t29 46.80.0.70 and on t23 44.80.0.80

can i have the last 3 previous version ! i need to resolve my issue now !


RE: Attended tranfer communigate problem - Karl_Yealink - 01-19-2016 11:59 PM

You can download the version of the phone from the website: http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage?BaseInfoCateId=1313&NewsCateId=1313&CateId=1313


RE: Attended tranfer communigate problem - ipv6fill - 01-20-2016 12:50 AM

hi i can download only the current version i need old version !

please


RE: Attended tranfer communigate problem - Karl_Yealink - 01-20-2016 04:27 AM

If you want the V73 version, sorry to tell you the T29 and T23 only have V80 version.