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+--- Forum: Phone specific topic (/forumdisplay.php?fid=12)
+---- Forum: T2xP Series (/forumdisplay.php?fid=21)
+---- Thread: T21P E2 - cannot be answered on siemens 3800v7 (/showthread.php?tid=12045)
T21P E2 - cannot be answered on siemens 3800v7 - kenmurimi - 01-11-2016 08:09 PM
Hello,
I just bought new T21P E2 and they are not working well. I have other telephones T21 software version (34.71.0.90) and they are working well. The problem is if i dial from an old telephone (T21) to a new telephone (T21P E2) it works ok but if I dial from new telephone (T21P E2) to the old phones it does not work. the telephone rings but when I pick up it still continues ringing on the extension that i dialed from. on the dialed extension it drops and gives me the dial tone. I am using siemens Hipath 3800 V7
any help will be greatly appreciated
Thanks in advance
kenmurimi.
RE: T21P E2 - cannot be answered on siemens 3800v7 - kenmurimi - 01-11-2016 10:32 PM
Hello,
Issue resolved by rearranging enabled codecs to the arrangement on the T21.
PMCU
PCMA
G729
G722
regards
kenmurimi