T28P + EHS36 + Plantronics C054A - Printable Version +- Yealink Forums (http://forum.yealink.com/forum) +-- Forum: IP Phone Series (/forumdisplay.php?fid=4) +--- Forum: Phone specific topic (/forumdisplay.php?fid=12) +---- Forum: T2xP Series (/forumdisplay.php?fid=21) +---- Thread: T28P + EHS36 + Plantronics C054A (/showthread.php?tid=1203) |
T28P + EHS36 + Plantronics C054A - danielandree@hotmail.com - 01-21-2014 06:40 AM Hello Yealink Forums! I recently purchased a Plantronics C054A headset to use with my Yealink T28P phone. I have run into some problem related to the automated pickup of the handset using headset buttons. I was told to purchase a Yealink EHS36 unit to use as the handset lifter and set this up as the instructions showed. The answer/hang-up button on the headset is still not working as required and if anyone has any kind of help/guidance it would be greatly appreciated. RE: T28P + EHS36 + Plantronics C054A - Yealink Support - 01-21-2014 08:50 AM Hi danielandree@hotmail.com, Sorry. Please make sure that your EHS36 runs the latest version 3.16.0.0. http://forum.yealink.com:81/forum/showthread.php?tid=1154 Please refer to below upgrade guide. http://www.yealink.com/Upload/document/HowtoUpgradeEHS36FirmwareviaT28V11-19363670088.pdf RE: T28P + EHS36 + Plantronics C054A - Clem84 - 10-25-2014 12:03 AM Hi, I am coming across the exact same issue with a Plantronics C054A headset but with a Yealink T46 phone. It is connected with a EHS36, but it cannot pickup the handset, would it be possible to post the relevant link to fix this on a T46 phone? Thanks |