+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: Configuration (/forumdisplay.php?fid=24)
+--- Thread: T46G Not Time Syncing to DHCP or NTP (/showthread.php?tid=11956)
T46G Not Time Syncing to DHCP or NTP - pete333 - 01-05-2016 07:08 AM
Hello,
I have a problem with my phone Yealink SIP-T46G.
Firmware version 28.80.0.80
DHCP Time = Enabled, have also tried disabled
Primary Server = 0.ca.pool.ntp.org
Secondary Server = 1.ca.pool.ntp.org
Does not do any sort of sync at all. Like the function does not work. Only way I can change time is with manual settings.
I followed the steps down, but still the same problem:
------------------------------------------------------
1.check if you have enable "DHCP time" feature,if yes,please disable that,then test again. - Tried both, no luck!
2.check if you select a correct time zone? - Yes and have tried multiple
3.check if your NTP sever address is correct? - yes and have tried multiple.
Thank you
RE: T46G Not Time Syncing to DHCP or NTP - Klaus_Yealink - 01-05-2016 05:19 PM
Hi，
Thanks for your information.
For this issue,first of all,please ensure you have done the correct operations,please refer to the admin guide(on page 132),
link:http://support.yealink.com/attachmentDownload/download?path=upload%2Fattachment%2F2015-7-13%2F3%2Feb7b2fbc-3877-42e8-be19-c605e552aea1%2FYealink_SIP-T2_Series_T19%28P%29+E2_T4_Series_IP_Phones_Administrator_Guide_V80_60.pdf
If the configurations are correct,Please send the level 6 system log, config.bin file and PCAP traces to support@yealink.com.
About how to get these files, please refer to this FAQ:
http://forum.yealink.com/forum/showthread.php?tid=1319
Any question,please contact me freely.
TKS&BR
klaus