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+--- Forum: General topics (/forumdisplay.php?fid=15)
+--- Thread: T21P E2 OpenVPN: Registration Failed (/showthread.php?tid=11916)
T21P E2 OpenVPN: Registration Failed - vianneyjs - 12-30-2015 07:37 AM
Hi guys,
This T21P E2 (Firmware Version: 52.80.0.80) is currently connected to my PFSense via OpenVPN, but it won't register to my Asterisk (FreePBX).
I have done a couple of power cycles on the phone, it always gets connected to OpenVPN (it shows VPN on its LCD), but keeps showing this on its webif:
Account1 3000@172.20.2.250 : Register Failed
Using the same OpenVPN profile on my iPhone I am able to register that extension.
The guide I followed to setup OpenVPN for the Yealink phones is attached.
The System Log Level 6 is attached.
The T28 Yealink SIP Handsets PFSense OpenVPN client export profile is attached.
Thank you!
RE: T21P E2 OpenVPN: Registration Failed - Karl_Yealink - 12-30-2015 08:40 AM
From the syslog file, the phone send the register to the server but the sever never repspone any message.
I will put this issue to our R&D to do an analyze.
Normally, I will give your respond next week.
And here is the latest guide about VPN, you can check again.
Link: http://support.yealink.com/attachmentDownload/download?path=upload%2Fattachment%2F2015-7-17%2F3%2Fd16f4c9a-90c1-4e7b-a126-47fedfc625e6%2FOpenVPN_Feature_on_Yealink_IP_Phones_V80_60.pdf
RE: T21P E2 OpenVPN: Registration Failed - vianneyjs - 12-30-2015 09:26 AM
Thank you Karl for your prompt support.
I managed to resolved the issue by enabling the following check box on the OpenVPN Server tab on PFSense:
Allow connected clients to retain their connections if their IP address changes.
The T201 E2 registered like a charm after that change.
Refer to the PFSense Screenshot.png attached.