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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: ring4.wav - how to specify this in template? (/showthread.php?tid=11883)
ring4.wav - how to specify this in template? - engine411 - 12-23-2015 10:25 PM
We have 3CXv14. Before the upgrade, we used Ring4.wav for Automatic Pickup, where the system automatically unparks a parked call. We have this option set to send the call to the extension that originally parked the call. This ringtone was set to Ring4.wav.
Since the upgrade to v14, I can't seem to get this to work. The provisioning file still has the parameters for this, but our T46G phones don't respect that.
Any ideas?
RE: ring4.wav - how to specify this in template? - Karl_Yealink - 12-24-2015 01:39 AM
Would you please send the provisioning file to me, and the firmware of the phones.
I will check the files.