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Record Button doesn't work with FreePBX - Printable Version

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Record Button doesn't work with FreePBX - avayax - 12-02-2015 08:23 AM

I would like to get the record button to work with my FreePBX system. Using Yealink T23G.
Yealink sends a SIP notify of Record: ON, but FreePBX is no longer accepting that.
Could you get this patched?

Below is what the developers of FreePBX say about this:

The SIP Notify of 'Record: on' requires that the feature code is called 'automon', and we no longer use that (we use our own, smarter, recording monitor, and the name 'automon' is the old one)
http://lists.digium.com/pipermail/asterisk-commits/2007-May/012871.html


RE: Record Button doesn't work with FreePBX - Karl_Yealink - 12-02-2015 05:12 PM

Hi,

Normally, there are 2 main methods to trigger a recording on a certain server. We call them record and URL record. Record is for the IP phone to send the server a SIP INFO message containing a specific header. URL record is for the IP phone to send the server an HTTP GET message containing a specific URL. The server processes these messages and decides to start or stop a recording.

You can contact with FreePBX to check what method do they use? Yealink phone only support the two method above.


RE: Record Button doesn't work with FreePBX - avayax - 12-03-2015 02:15 AM

FreePBX uses the SIP INFO message.
Unfortunately they have made a simple name change for the recording feature and now it is not working anymore.

They say it is a third party issue and I should talk to Yealink about that. I hope you can fix that.


RE: Record Button doesn't work with FreePBX - Karl_Yealink - 12-03-2015 04:25 PM

Hi,

Please help us to get the pcap and syslog file for us, we can check something from them.
You can get more info from the link: http://forum.yealink.com/forum/showthread.php?tid=1319

BTW, would you please contact with your server provider to ask for the change log and pcap from the normally phone.