+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: General topics (/forumdisplay.php?fid=15)
+--- Thread: Suddenly hang up with T21P (/showthread.php?tid=11554)
Suddenly hang up with T21P - Guillermo Eduardo - 11-24-2015 02:51 AM
Hi!! I have severals T21P soft v. 34.72.0.75 and Hard v. 34.1.0.0.0.0.0 with this problem.
In the course of call hang up ramdomly.
The PBX is Asterisk in the suite Elastix 2.6
I think is the IP phone because I had changed another with eartphone muted
Thanks
Guillermo
RE: Suddenly hang up with T21P - James_Yealink - 11-24-2015 04:05 AM
Hello Guilermo,
Can you start pcap trace and set syslog to level 6 under Setting-> Configuration then export it when the issue happens.
We will check why the call is disconnected.
Regards,
James