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Suddenly hang up with T21P - Printable Version

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+--- Thread: Suddenly hang up with T21P (/showthread.php?tid=11554)

Suddenly hang up with T21P - Guillermo Eduardo - 11-24-2015 02:51 AM

Hi!! I have severals T21P soft v. and Hard v. with this problem.
In the course of call hang up ramdomly.
The PBX is Asterisk in the suite Elastix 2.6
I think is the IP phone because I had changed another with eartphone muted

RE: Suddenly hang up with T21P - James_Yealink - 11-24-2015 04:05 AM

Hello Guilermo,

Can you start pcap trace and set syslog to level 6 under Setting-> Configuration then export it when the issue happens.
We will check why the call is disconnected.