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One base station - 3 phones - inbound calls intermittently do not ring phones - Printable Version

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One base station - 3 phones - inbound calls intermittently do not ring phones - steven.Jung - 11-17-2015 06:19 AM

Inbound calls randomly do not ring certain phones. In no specific order.
One time this phones rings.... the next time it doesn't.

Can anyone tell me which firmware fixes this problem?
For both the base station and the phones.
I see a bunch of firmware versions available for download but there's no order, no release date and no description on the Yealink web site.


RE: One base station - 3 phones - inbound calls intermittently do not ring phones - Karl_Yealink - 11-17-2015 03:10 PM

Please upgrade the base to 25.73.0.40, upgrade the handset to 26.73.0.14.
You can download the firmware from the link: http://ftp.yealink.com/?ShareToken=92130FD3D604F195F7C705564D33805004AEB6F6
The link will be invaid after 30 days.


RE: One base station - 3 phones - inbound calls intermittently do not ring phones - mkeuter - 11-17-2015 09:49 PM

@ steven.Jung

Could that maybe related to the problem described in this thread:
"W52P - 1 of 3 handsets replies as busy, but it is not busy "
http://forum.yealink.com/forum/showthread.php?tid=10980


RE: One base station - 3 phones - inbound calls intermittently do not ring phones - steven.Jung - 11-17-2015 10:32 PM

Thanks for the helpful replies. I'll check it out.