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W52 base hardware reset procedure - Printable Version

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+--- Thread: W52 base hardware reset procedure (/showthread.php?tid=1132)



W52 base hardware reset procedure - jdackert - 12-31-2013 05:55 AM

Is there a W52 base hardware reset procedure?
I have a base on 25.40.0.15 that won't go into handset discovery mode - the light never flashes after holding down the button. It also won't " Reset to Factory" via the GUI - it says "Resetting , please wait ...", but nothing happens.


RE: W52 base hardware reset procedure - Yealink Support - 12-31-2013 10:18 AM

Hi jdackert,

Can you plug off the power and test again?
Can you reset base using the handset?
Please refer to page 44 in below guide about reset base.
http://www.yealink.com/Upload/W52P/2013124/Yealink_W52P_User_Guide_V40_15.pdf


RE: W52 base hardware reset procedure - jdackert - 01-01-2014 01:31 AM

The base reset finally worked, but I don't know why. Perhaps because I didn't touch it overnight.
I wasn't able to try reset via handset because the base wouldn't enter pairing mode until after the successful reset.