Yealink Forums
T23G Audio delay - Printable Version

+- Yealink Forums (
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: Phone specific topic (/forumdisplay.php?fid=12)
+---- Forum: T2xP Series (/forumdisplay.php?fid=21)
+---- Thread: T23G Audio delay (/showthread.php?tid=11230)

T23G Audio delay - erita - 11-03-2015 07:42 PM


I have installed 80 T23G phones. Outgoing calls are 100%. I have a problem with incoming calls. As soon as the handset is picked up, there is a delay in audio for 1 to 2 seconds. I did upgrade to and it did not solve the issue. I tried to set the jitter buffer to fixed (120 ; 120; 120) this made it worse. Please find attached syslog.

RE: T23G Audio delay - Yealink_Michael - 11-04-2015 05:59 AM


thanks for your information

for this issue, do you mean that the voice is delay like :

the time on the LCD shows 00:02, then you hear the hello from the other side, correct ?

if yes, in order to solve this issue , i have see that you are using G729, would you please try other codec and test again ? remember to reset the phone to factory first !

if the issue still exist , then please provide the trace file for future analysis,trace file including pcap file, config bin and syslog file , and we need three of them provide at one time. this time you only provide pcap file , this is not so enough to locate the issue , so please kindly provide them again .

for how to get them , please refer to the FAQ below:

after you collect all of them , please send them and the detail description of the issue to this email is 24 hours work , then we will follow up quickly .

let me know if any question