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+--- Forum: Phone specific topic (/forumdisplay.php?fid=12)
+---- Forum: T2xP Series (/forumdisplay.php?fid=21)
+---- Thread: one way audio on T23G from external call (/showthread.php?tid=11203)
one way audio on T23G from external call - obeyealink - 11-02-2015 04:04 PM
Hello,
I have a problem with the phone Yealink t-23G with firmware 44.80.0.70 and a telephone switchboard draytek vigor ippbx2820 with the latest firmware.
When you receive a call from the outside you do not hear the sound, while the caller hears.
If it makes a call to the outside or between internal phone audio is heard.
You do not hear the audio in the handset it with the hands.
I tried with all types of audio codecs, but nothing changes.
I noticed that on incoming calls if I press the hold the line falls, while this does not happen on outgoing calls.
With T-22 or cordless phones W52P there are no problems.
I am attaching documentation, what can I do?
Best regards,
Oberdan Albertoni
RE: one way audio on T23G from external call - James_Yealink - 11-02-2015 08:03 PM
Hello Oberdan,
We will check the pcap trace feedback to you soon.
If you can provide level 6 syslog it will be better.
Thanks,
RE: one way audio on T23G from external call - obeyealink - 11-02-2015 09:43 PM
(11-02-2015 08:03 PM)Yealink_James Wrote: Hello Oberdan,
We will check the pcap trace feedback to you soon.
If you can provide level 6 syslog it will be better.
Thanks,
Hello,
I attach the file with the level 6 syslog.
Thank you.
RE: one way audio on T23G from external call - obeyealink - 11-05-2015 05:55 PM
Hello,
I try with new T-23G with stock firmware 44.80.0.25 but there is the same problem, I tried an old T20 and T22 and the sound is heard in both directions.
There is news of this problem ?
Best regards,
Oberdan Albertoni.
RE: one way audio on T23G from external call - obeyealink - 11-11-2015 11:47 PM
The are any news ?
Best Regards
Oberdan Albertoni.