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voice mail message - Printable Version

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voice mail message - pio007 - 11-01-2015 03:23 AM

On my t48g i get a message when i receive a new voice mail (popup window). That' fine, but:
On my t46g i don't get this message although the config is equal on both phones!
What can i do to solve this problem or isn't it possible on the t46g to receive such a popup windows?
Thank you.
Cheers Marc

RE: voice mail message - tsukraw - 11-02-2015 03:53 AM

If you login to the web interface of the phone.
Go to Features tab/Notification Popups.
Do you have the "Display Voice Mail Popup" set to enable?

When you get a voicemail do you get the RED notification light in the top corner?

RE: voice mail message - pio007 - 11-03-2015 04:33 AM

The "Display Voice Mail Popup" is enabled.
There is no Red light... (in the t46g)

RE: voice mail message - pio007 - 11-10-2015 04:54 AM

any other ideas?

RE: voice mail message - James_Yealink - 11-10-2015 06:12 AM


Please also check the "Voice Mail Display" option under Account-> Advnaced.
If it doesn't work can you register the account in T48G to T46G and check whether there is a voice message?
If both of them don't work, please have a try of reset in T46G.


RE: voice mail message - pio007 - 11-12-2015 06:11 AM

Hi James,
I checked the advanced option: is enabled...
The account of t46G is the same as in t48G. In both phones are the same accounts with exact the same settings/options.
Reset is also done twice...

RE: voice mail message - James_Yealink - 11-13-2015 04:30 AM

So in T46G there is no any voice mail indication?(no voice mail icon on LCD, no popup window, no Reg power LED notification)
If yes, T46G may don't receive a voice mail NOTIFY message from server.
Please enable "Suscribe for MWI" under Account-> Advanced, and set subscription period to 60s. Then go to Setting->Configuration, enable pcap trace, after several minutes later, stop and export it to us.


RE: voice mail message - pio007 - 11-18-2015 12:52 AM


RE: voice mail message - pio007 - 11-22-2015 10:41 PM

Any suggestions???
Thanks Marc

RE: voice mail message - pio007 - 11-25-2015 11:32 PM

No idea?