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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: T4x Series (/forumdisplay.php?fid=31)
+--- Thread: voice mail message (/showthread.php?tid=11161)
Pages: 1 2
voice mail message - pio007 - 11-01-2015 03:23 AM
Hi,
On my t48g i get a message when i receive a new voice mail (popup window). That' fine, but:
On my t46g i don't get this message although the config is equal on both phones!
What can i do to solve this problem or isn't it possible on the t46g to receive such a popup windows?
Thank you.
Cheers Marc
RE: voice mail message - tsukraw - 11-02-2015 03:53 AM
If you login to the web interface of the phone.
Go to Features tab/Notification Popups.
Do you have the "Display Voice Mail Popup" set to enable?
When you get a voicemail do you get the RED notification light in the top corner?
RE: voice mail message - pio007 - 11-03-2015 04:33 AM
The "Display Voice Mail Popup" is enabled.
There is no Red light... (in the t46g)
RE: voice mail message - pio007 - 11-10-2015 04:54 AM
any other ideas?
Thanx
RE: voice mail message - James_Yealink - 11-10-2015 06:12 AM
Hello,
Please also check the "Voice Mail Display" option under Account-> Advnaced.
If it doesn't work can you register the account in T48G to T46G and check whether there is a voice message?
If both of them don't work, please have a try of reset in T46G.
Regards,
James
RE: voice mail message - pio007 - 11-12-2015 06:11 AM
Hi James,
I checked the advanced option: is enabled...
The account of t46G is the same as in t48G. In both phones are the same accounts with exact the same settings/options.
Reset is also done twice...
Thanks
RE: voice mail message - James_Yealink - 11-13-2015 04:30 AM
So in T46G there is no any voice mail indication?(no voice mail icon on LCD, no popup window, no Reg power LED notification)
If yes, T46G may don't receive a voice mail NOTIFY message from server.
Please enable "Suscribe for MWI" under Account-> Advanced, and set subscription period to 60s. Then go to Setting->Configuration, enable pcap trace, after several minutes later, stop and export it to us.
Regards,
James
RE: voice mail message - pio007 - 11-18-2015 12:52 AM
Voila.
Thanks...
RE: voice mail message - pio007 - 11-22-2015 10:41 PM
Any suggestions???
Thanks Marc
RE: voice mail message - pio007 - 11-25-2015 11:32 PM
No idea?