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t21p e2 outgoing call issue - Printable Version

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t21p e2 outgoing call issue - keys220 - 10-29-2015 01:46 AM

Registered a SIP account line and all was fine. Upgraded the phone to the most current FW 52.80.060 from the previous. Now, I get dial tone but no outgoing calls. Suggestions?


RE: t21p e2 outgoing call issue - James_Yealink - 10-29-2015 01:59 AM

Hello, please upgrade to 52.80.0.70 and check again.

http://support.yealink.com/attachmentDownload/download?path=upload%2Fattachment%2F2015-8-7%2F6%2F369c6fda-c0f4-4816-a8ee-a6fe4d240f7b%2FT21P_E2-52.80.0.70.zip

Regards,


RE: t21p e2 outgoing call issue - keys220 - 10-29-2015 02:04 AM

(10-29-2015 01:59 AM)Yealink_James Wrote:  Hello, please upgrade to 52.80.0.70 and check again.

http://support.yealink.com/attachmentDownload/download?path=upload%2Fattachment%2F2015-8-7%2F6%2F369c6fda-c0f4-4816-a8ee-a6fe4d240f7b%2FT21P_E2-52.80.0.70.zip

Regards,

Thanks. Will do.

Did the upgrade after resetting the phone but still can't get it to register the SIP account line and all selects are properly inputted, too. ! Perhaps I can try to rollback the update to the old (one before last) one?


RE: t21p e2 outgoing call issue - James_Yealink - 10-30-2015 01:05 AM

Hello, can you have a try of resetting after upgrading.

And may I know what's the previous firmware you use?

Regards,