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+--- Forum: W52P (Wireless) (/forumdisplay.php?fid=23)
+--- Thread: Incoming calls (INT + EXT) do not ring on handset. (/showthread.php?tid=11090)
Incoming calls (INT + EXT) do not ring on handset. - JohnTTB - 10-27-2015 08:14 PM
Incoming calls (INT + EXT) do not ring on handsets
We now have a few yealinks out there that have this issue, The latest one we have the base firmware is (25:73:23:3) and when i use the same credentials on my own test yealink this works (F/W 25:50:23:3) is this a possible bug within the firmware?
We also use an auto provision server.
Any help would be great!
Thanks in advance
RE: Incoming calls (INT + EXT) do not ring on handset. - Yealink_Michael - 10-28-2015 05:26 PM
our engineer will connect with your through emial
RE: Incoming calls (INT + EXT) do not ring on handset. - Timcomone - 01-05-2016 06:10 PM
(10-28-2015 05:26 PM)Yealink_Michael Wrote: our engineer will connect with your through emial
Any possibility to get an update on this issue? We have this issue with a lot of clients who have firewalls. But even after opening all the necessary ports, and the STUn-server port, this issue still occurs.
Are there any other settings that need to be changed?
RE: Incoming calls (INT + EXT) do not ring on handset. - thegadget - 02-18-2016 04:15 AM
I am having the same issue. Only works about 50% of the time. I went to the DND. It was disabled as suspected. I enabled DND and then disabled it and it started working again. We only have 5 of these in our facility. All 5 have issues with incoming calls int+ext. Thanks!
RE: Incoming calls (INT + EXT) do not ring on handset. - mkeuter - 02-19-2016 02:44 AM
Could it be related to this issue:
http://forum.yealink.com/forum/showthread.php?tid=10980