Yealink Forums
Disable Features DND and Call Forward - Printable Version

+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: Auto Provisioning (/forumdisplay.php?fid=14)
+--- Thread: Disable Features DND and Call Forward (/showthread.php?tid=1097)

Pages: 1 2


Disable Features DND and Call Forward - jason.luka - 12-12-2013 01:35 AM

Good Afternoon,

I am needing to disable the DND and Call Forward features of IP Phones T22p configuration through provisioning.
What options do I need to switch to disable these features?

att.

Jason


RE: Disable Features DND and Call Forward - Yealink Support - 12-12-2013 11:33 AM

Hi jason.luka,

You can refer to auto-provisioning guide and search " DND " or " Forward " in the file.
http://www.yealink.com/Upload/T2X/20131125/Yealink_SIP-T2%20Series_T19P_T3_Series_VP530_IP_Phones_Auto_Provisioning_Guide_V71_165.pdf


RE: Disable Features DND and Call Forward - jason.luka - 12-12-2013 08:00 PM

The settings applied are presented in PDF, but even so the user can activate Call Forward function through the functionality of the device menu. I am sending a copy of a downloaded configuration device.
I do not want the user to access the functions of DND and Call Forward on the device.

att.

Jason


RE: Disable Features DND and Call Forward - Yealink Support - 12-13-2013 11:32 AM

Hi jason.luka,

Do you mean you want to hide or lock the DND and call forward featture for your customers?
Why do you want to do this? Does there have special scenario?
Can you tell me where are you come from?


RE: Disable Features DND and Call Forward - jason.luka - 12-18-2013 01:31 AM

Hi,

I need to disable or completely block DND and Call Forward features of the devices. Users are used very abusive way these features, leaving answering calls from customers and employees. Many forget that activate these features, in addition to generating much inconvenience for other users.
Such complaints are generating a lot of stress to the sector managers.
I am in need of an urgent solution to this issue.

regards,

Jason


RE: Disable Features DND and Call Forward - Yealink Support - 12-18-2013 02:44 PM

Hi jason.luka,

You can add below syntax to your CFG files to block DND and Call Forward features.

------------------------------------
#!version:1.0.0.1
# 0=disable 1=enabled
features.dnd.allow = 0
features.fwd.allow = 0
----------------------------------

I test above synatx in T28P with version 2.71.0.165.
Please try and feed back to me. Smile


RE: Disable Features DND and Call Forward - jason.luka - 12-18-2013 08:33 PM

Hi,

I can not apply these rules the way you, as I am using (OSS PBX End Point Manager) module provisioning FREEPBX.
What you spent would be used in provisioning version I'm used to what form:

[Features]
dnd.allow = 0
fwd.allow = 0

or this:

[Features]
dnd_allow = 0
fwd_allow = 0

regards,

Jason


RE: Disable Features DND and Call Forward - Yealink Support - 12-19-2013 06:08 PM

Hi jason.luka,

What is the version of your T22P?
Don't you use version 71?
Can you try below syntax?
I don't know if below synatx can take effect.
----------------------------------
[ Forbidden ]
path = /config/Setting/AdvSetting.cfg
DND_Allow = 0
FWD_Allow = 0
----------------------------------


RE: Disable Features DND and Call Forward - jason.luka - 12-19-2013 07:44 PM

Hi,

I am using the following firmwares:
9.70.0.90.rom
7.70.0.90.rom
6.70.0.90.rom
2.70.0.90.rom

I will use the syntax you gave me and see what their behavior.
I'll try to give you an answer on the application of provisions as soon as possible.

regards,

Jason


RE: Disable Features DND and Call Forward - jason.luka - 12-20-2013 01:07 AM

Hi,

The syntax that was passed had no effect on devices.

regards,

Jason