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T46G Call Completition feature not working - Printable Version

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+--- Thread: T46G Call Completition feature not working (/showthread.php?tid=1082)



T46G Call Completition feature not working - ugo.viti - 12-09-2013 05:17 PM

Hi,

I'm testing right now the Call Completition feature, but it seems not working.

I enabled it from:

Features / General Information / Call Completion = Enabled

I call a busy number, but not call completition is asked.

No problems with T22 phones and Call Completition.

the T46 firmware is 28.71.0.180

Best Regards


RE: T46G Call Completition feature not working - Yealink Support - 12-09-2013 05:35 PM

Hi ugo.viti,

Which PBX do you use now?


RE: T46G Call Completition feature not working - ugo.viti - 12-09-2013 07:39 PM

(12-09-2013 05:35 PM)Yealink Support Wrote:  Hi ugo.viti,

Which PBX do you use now?

Tested against Asterisk 1.8.24.0 (32bit) and 1.8.11 (32 bit)


RE: T46G Call Completition feature not working - Yealink Support - 12-11-2013 11:14 AM

Hi ugo.viti,

I test call completion feature in Aterisk 1.8.11.0 in T46G(28.71.0.180) and it can work well.
Can you send me Syslog level 6, config.bin and pcap?
Before you export the syslog, please set log level as 6, and reboot the phone, then click Start,and reproduce the issue, then click Stop,and export the trace, syslog, config,bin to us.
(About where to export these files, please refer to attached screenshot.)
These three files are very important for us, hope you can kindly understand.


RE: T46G Call Completition feature not working - ugo.viti - 01-07-2014 04:55 PM

Hi,

any news about this problem? My customer asking me to make call completition working Smile

Best Regards


RE: T46G Call Completition feature not working - Yealink Support - 01-07-2014 10:42 PM

Hi ugo.viti ,

Our R&D will add this feature in next version.
Are your customer urgent for some projects? Can you tell me more details?

Best Regards


RE: T46G Call Completition feature not working - ugo.viti - 01-13-2014 09:42 PM

Hi,

Actually I've only a customer with T46 waiting this feature for receptionist usage.

Other my customers are using T28 and T22 with Call Completition without problems.

Best Regards


RE: T46G Call Completition feature not working - Yealink Support - 01-14-2014 02:14 PM

Hi ugo.viti,

Please tell your customer that we will solve this issue in next version. Thanks in advance.