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No longer incoming calls - Ninja - 10-13-2015 11:35 PM

Hi, yesterday I finally got everything working and today I can no longer receive incoming calls. No changes in the settings. The caller gets a message that the number does not exist. Outbound calls are all right.

There is nothing wrong with the number, because when I start the Bria app on my mobile phone, the calls do come in.
Who can help me?
Thanks,
Ninja


RE: No longer incoming calls - CWR - 10-14-2015 01:01 AM

not much to go on here.
what pbx?
what provider?


RE: No longer incoming calls - Ninja - 10-14-2015 01:34 AM

(10-14-2015 01:01 AM)craigreilly Wrote:  not much to go on here.
what pbx?
what provider?

Provider http://www.cheapconnect.net
sip.cheapconnect.net
Server host port 5060

Local SIP port 9040
I have attached two screenshots.
Thanks!


RE: No longer incoming calls - complex1 - 10-14-2015 02:45 AM

Hi,

If you don’t use a PBX then:
- Please read “VoIP: Hoe stel ik een account in?” at “Meest gestelde vragen” on the CC forum.
- Make sure SIP ALG is disabled in the router
- Reduce “Server Expires” timer to 300

Optional: Enable “NAT Traversal” and fill in a STUN server in the “STUN Server” field.