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+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: General topics (/forumdisplay.php?fid=15)
+--- Thread: Runaway calls, help :-( (/showthread.php?tid=1064)
Runaway calls, help :-( - mike366 - 11-29-2013 05:37 AM
I have this issue where someone/thing dials a number here, and it leaves a long, like 50 minutes "message". When you listen to the voicemail, it is a fax machine.
In freepbx, I have tried to prevent this by detecting faxes on inbound routes, and then terminating the call, however, it did not help.
I also added SIP settings as follows, but did not help either:
faxdetect=yes
session-timers=originate
session-expires=1200
session-minse=300
session-refresher=uas
So, I also blacklisted the offending numbers, but more keep 'popping up'.
Any idea how I can prevent these runaway calls? It is a T46G issue? Thanks in advance.
RE: Runaway calls, help :-( - Yealink Support - 11-29-2013 05:19 PM
Hi mike366,
Do you ever test this account in other phone and test again?
In order to do more troubleshooting, Can you provide some information to me?
1. enter wbebpage->Settings->Configuration, set "system log level" as 6, start "Pcap feature"
2. when the issue happen again, then wait one or two minutes
3. enter wbebpage->Settings->Configuration, Export syslog and stop "pcap feature", export pcap file.
4. Then send syslog and pcap to me.
Thanks
RE: Runaway calls, help :-( - kg4ysy - 12-03-2013 02:34 AM
(11-29-2013 05:37 AM)mike366 Wrote: I have this issue where someone/thing dials a number here, and it leaves a long, like 50 minutes "message". When you listen to the voicemail, it is a fax machine.
In freepbx, I have tried to prevent this by detecting faxes on inbound routes, and then terminating the call, however, it did not help.
I also added SIP settings as follows, but did not help either:
faxdetect=yes
session-timers=originate
session-expires=1200
session-minse=300
session-refresher=uas
So, I also blacklisted the offending numbers, but more keep 'popping up'.
Any idea how I can prevent these runaway calls? It is a T46G issue? Thanks in advance.
If you are using the Comedian Mail voicemail, you can set the maxsecs option to a low value. We have ours set to 180 seconds for situations like this.