09-30-2015, 10:19 PM
Hi
there are a couple of threads on the board that explain how to set an audio alert to play when an incoming call hits a monitored extension. I've tried the setting on a T41 with firmware 36.72.23.4 and no sound occurs. It's as though the sound hasn't been loaded to the phone.
This feature is important because it avoids customers having to use complex 'Ring All' ring groups to capture unanswered calls.
In a cisco environment it allowed me to get rid of lots of unmanageable groups.
thanks in anticipation
Chris
there are a couple of threads on the board that explain how to set an audio alert to play when an incoming call hits a monitored extension. I've tried the setting on a T41 with firmware 36.72.23.4 and no sound occurs. It's as though the sound hasn't been loaded to the phone.
This feature is important because it avoids customers having to use complex 'Ring All' ring groups to capture unanswered calls.
In a cisco environment it allowed me to get rid of lots of unmanageable groups.
thanks in anticipation
Chris