Yealink Forums

We have install the firmware on the base, we now testing it, and it looks fine at the moment.
we test it a few day's and then report it to you.

Question is already answered :-)

(11-09-2013 11:15 AM)Yealink Support Wrote: [ -> ]Hi ITSD,

It seems that your issue still in the latest version.
We will released a fixed version for you until next Friday in schedule.

Best Regards

Dear support team!
We have the same problem, although we have installed:
25.50.0.20 (Base Firmware) New
26.50.0.20 (Handset Firmware) New

Could you release a file for us to fixing it? I attached the log files.

Hi andydls,

Could you please describe your issue detailed, supply syslog level 6, config.bin and pcap and send to support@yealink.com or support.usa@yealink.com. Our technical support team will hel you.

How to Get the Correct Syslog, Config.bin and Trace

thanks

Hi Sr.

I have the same problem, i tried upgrade the firmware in the base and the handset but is not the solution, any idea?

how can i fix it?

thanks

We have the same problem with W52P:

25.50.0.20 (Base Firmware)
26.50.0.20 (Handset Firmware)

Our customer has about 240 sip phone w52p type!!! This is a very urgent problem !!!
Could we expect to solve this problem in the latest firmware 25.73.0.25 ?

Hi AndrewZ,

What's the pbx server?
Please have a try of latest firmware. It has better compatability.
If the problem persist, please send us syslog level 6, config.bin and pcap and our R&D will do an analyais. Since in most of case such an issue is related to environment so we can only draw a conclusion after analysis.

How to get these files:
http://forum.yealink.com/forum/showthread.php?tid=1319

Regards,
James

(01-15-2015 04:57 PM)Yealink_James Wrote: [ -> ]Hi AndrewZ,

What's the pbx server?
Please have a try of latest firmware. It has better compatability.
If the problem persist, please send us syslog level 6, config.bin and pcap and our R&D will do an analyais. Since in most of case such an issue is related to environment so we can only draw a conclusion after analysis.

How to get these files:
http://forum.yealink.com/forum/showthread.php?tid=1319

Regards,
James

We use W52P SIP phone with Avaya MES 6.2.2 PBX. At the same time, we use a lot of phones linksys and they work fine.
I'll let you know about the changes after phone firmware update.

After updating the firmware on the phones, it works well.

Nice to hear it works .

Regards,
James