Yealink Forums

I have recently setup 3CX in a small office and have installed the T28P phones and for the most part they work great; however I have one unit that is setup to hotdesk and the WMI is not working on that phone. Wondering if I missed something in the setup or if that feature gets negated due to this specific hotdesking feature setup.
Any help or advise is greatly appreciated.
Thanks
Jeff

Hi Jeff,
Please check whether you enabled " Subscribe for MWI" and " Subscribe MWI to VM" in your phone webpage-Account-Advanced
Now the problem is when there's voice mail, there's no prompt on the screen, and the MESSAGE button do not light up?