09-14-2015, 02:43 AM
T42G headset MIC volume log. The headset type that is in use is an un-amplified type. We just went live and the entire contact center is using T42G phones and they all have this issue. Please advise if there is a way to increase the MIC volume through the phone.
Version
Firmware Version 29.71.19.12
Hardware Version 29.1.0.0.0.0.0
The model of the Headset is Sennheiser SC260.
Version
Firmware Version 29.71.19.12
Hardware Version 29.1.0.0.0.0.0
(09-14-2015 02:43 AM)mikes Wrote: [ -> ]T42G headset MIC volume log. The headset type that is in use is an un-amplified type. We just went live and the entire contact center is using T42G phones and they all have this issue. Please advise if there is a way to increase the MIC volume through the phone.
Version
Firmware Version 29.71.19.12
Hardware Version 29.1.0.0.0.0.0
The model of the Headset is Sennheiser SC260.