Hello,
Could you please advise on the configurable parameter for custom ringback?
Our VP530's are currently on 23.70.0.10, however I cannot locate the fields to set ringback in the configuration files.
The documentation I've read does not seem to mention it either.
Thanks,
Craig
Hi Craig,
Do you mean you want to set a custom ringback tone?
Sorry we don't have such option to custom the ringback tone.
Hi thanks for the reply,
I'm not looking to set a custom ringback tone, i'm looking to localize ringback to the country the phone is deployed in and manage this via the configuration files which we serve out remotely.
Currently when we place a call out, we receive US ringback which is a fair bit longer than UK ringback. This causes some confusion among users.
Thanks,
Craig
Hi Craig,
If this is urgent, you can contact local distributor for help.
Thanks.
I wouldn't classify this as urgent.
Can you please let me know which parameter I must configure in the configuration files in order to change the ringback from US to UK?
Thanks,
Craig
Hi Craig,
Sorry we don't have such configuration, it need to modify the firmware code.
So i suggest you contact the distributor to make this.
Just to be absolute, you're saying that the VP530 has by default no method of localizing itself to the country it's deployed in?
Hi Craig,
You are correct, we don't have tone settings in the VP530.
It need to modify the firmware.
Sorry.